Shipping policy

SHIPPING POLICY

TRACKING

YOU WILL RECEIVE AN EMAIL WHEN YOUR ORDER SHIPS OUT ALONG WITH A TRACKING NUMBER.
IF YOU HAVE NOT RECEIVED AN EMAIL WITH A TRACKING NUMBER THEN YOUR ORDER IS STILL PROCESSING AND HAS NOT SHIPPED OUT YET.

U.S. SHIPPING POLICY

ALL ITEMS ARE MADE-TO-ORDER AND PRINTED IN LOS ANGELES.
IT CAN TAKE UP TO 5-7 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED, PACKED, AND SHIPPED.
THE PROCESSING AND PACKING TIME IS SEPARATE FROM THE SHIPPING TIME.
WE CURRENTLY ONLY SHIP WITHIN THE DOMESTIC UNITED STATES.

DELIVERY CLAIMS

BLACK OATH DOES NOT HOLD OR ACCEPT RESPONSIBILITY FOR PACKAGES THAT HAVE BEEN REPORTED AS DELIVERED BY THE CARRIER.
WE DO NOT ISSUE REFUNDS OR CREDITS FOR PACKAGES THAT THE CARRIER CONFIRMS AS BEING DELIVERED.
WE ARE NOT RESPONSIBLE FOR CARRIER DELAYS ONCE THE PACKAGE IS IN TRANSIT.